KindShift — Where Kindness Meets Workplace WellbeingSpeak to an expert
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New: Global EAP & Leadership Programs

Where Kindness Meets Workplace Wellbeing

KindShift helps organisations build healthier, higher‑performing teams through evidence‑based Employee Assistance, practical Leadership Training, and ongoing Impact Coaching that ensures sustainable transformation and measurable ROI.

Designed for HR and People leaders who want measurable culture change—without the fluff.

Trusted by hospitality and beyond. Learn more about our heritage.

Trusted by teams across UK, EU, North America & MENA

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Services that move the needle

Modular programs you can deploy quickly and scale globally. Clear outcomes, simple pricing, measurable results.

Employee Assistance (EAP)

24/7 text support, therapy sessions worldwide, and life‑coaching pathways. Tiered packages for SMEs to enterprise.

  • Global coverage across 4+ continents
  • Rapid access to support (often under 48h)
  • Anonymous usage & outcomes reporting

Leadership Training

Practical workshops tailored to your context: resilience, stress, inclusive celebration, menopause awareness, grief, growth mindset.

  • Virtual or in‑person, 90–180 mins
  • MHFA training, toolkits and action plans for managers
  • Industry‑specific case studies

Ongoing Impact Coaching

Training alone creates awareness. Coaching creates transformation. Structured follow-up sessions ensure lasting impact and measurable ROI.

  • Quarterly or half-yearly 90-minute group sessions
  • Context-driven scenarios from your workplace
  • Data-informed progress tracking and peer learning

International Employee Benefits Brokerage

Design and manage global benefit schemes that ensure consistency, efficiency, and value.

  • Tailored solutions for multi‑country teams
  • Centralised management across regions
  • Guidance from international benefits experts

Core Benefits Products

A full suite of international employee benefits to protect and reward your workforce:

  • Health, Life, Income Protection, Critical Illness
  • Travel Insurance & Pre‑Assignment Screening
  • Specialist cover: Kidnap & Ransom, Cultural Training

EAP Brokerage

Global EAP brokerage connecting you with the right therapeutic and wellbeing providers — curated for your sector, culture, and goals.

  • Real-time usage insights, not vague reports
  • 24/7 in-the-moment support (text, chat, phone)
  • Tiered packages to meet teams of all sizes

Ready to get started?

Download our comprehensive training guide or get in touch to discuss your specific needs.

A practical, data‑led approach

We combine lived industry experience with behavioural science. Programs are designed to be adopted quickly by managers, measured rigorously by HR, and sustained through ongoing coaching for lasting transformation.

Sustainable Impact Through Coaching

Our research shows that without structured follow-up, knowledge fades and momentum drops within 3–6 months. Ongoing coaching ensures your leaders stay confident, translate training into daily behaviour, and deliver measurable, lasting impact.

  • Diagnostic baselines (burnout risk, comms, role experience)
  • Structured coaching sessions with industry specialists
  • Clear success metrics (absence, retention, engagement)
  • Quarterly reviews and optimisation sprints

Absence

-12%
Typical outcomes within 6–12 months*

Retention

+9%
Typical outcomes within 6–12 months*

Manager confidence

+24%
Typical outcomes within 6–12 months*

EAP utilisation

3.1x
Typical outcomes within 6–12 months*
*Outcomes vary based on starting baseline and program scope.

Proven heritage. Built for scale.

KindShift is informed by the team that built large‑scale wellbeing programs in hospitality—now delivered for cross‑industry clients with the same rigour and heart.

57,278+
eLearning modules delivered
3,453
leaders trained
8,581
text support sessions since 2022
555
therapy clients supported in FY24/25
These figures represent prior delivery experience that informs KindShift's model.

Our Heritage & Partnership

KindShift is trusted by hospitality and beyond, built with the experience behind The Burnt Chef Project — a global movement supporting mental health in hospitality.

While KindShift is a distinct wellbeing brand, in certain regions or programs, we may partner with The Burnt Chef Project for delivery and specialist content. Commercial arrangements ensure transparency and no detriment to TBCP's charitable mission.

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Resources & Insights

Short, practical guides for HR and People leaders. Use them with your managers tomorrow.

The HR Buyer's Guide to EAP (2025)

How to select, implement, and measure an EAP that people actually use.

Inclusive Celebration: Updating Alcohol Culture

Practical alternatives, policy language, and manager scripts for events.

Building Psychological Safety in High-Pressure Teams

Evidence-based strategies for creating environments where people can speak up and thrive.

About KindShift

KindShift was founded by leaders who've built and scaled wellbeing programs across hospitality, retail, and corporate environments. We understand the unique pressures of high-turnover, customer-facing industries—and the universal need for psychological safety at work.

Our approach combines evidence-based interventions with practical implementation. We don't just deliver training; we help you build systems that sustain culture change over time.

Industry Experience

Deep understanding of hospitality, retail, and high-pressure environments where traditional wellbeing approaches often fall short.

Evidence-Based

All programs are grounded in behavioral science and validated through real-world implementation across diverse organizations.

Global Reach

Supporting teams across UK, EU, North America, and MENA with culturally-sensitive, locally-relevant solutions.

Let's talk about your team

Every organization is different. We start with a discovery call to understand your challenges, culture, and goals—then design a program that fits.

30-minute discovery call

We'll discuss your current challenges and explore how KindShift can help.

Tailored proposal

Within 48 hours, you'll receive a customized program outline and pricing.

Quick implementation

Most programs can be launched within 2-4 weeks of agreement.

Direct contact: For urgent enquiries or specific questions, reach us directly at hello@kindshift.support

Get in touch

We'll respond within 24 hours. Your information is handled in accordance with our privacy policy.